Shipping & Delivery

1. Order Processing

Orders are processed after successful payment confirmation. Processing time may vary depending on product availability, order volume and whether an item requires additional preparation.

2. Shipping Time

Estimated delivery timelines may vary depending on the delivery location, courier availability and other logistical factors.

The estimated delivery timeline applicable to your order will be communicated where applicable during or after checkout.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

Promotional offers may provide free or discounted shipping subject to the applicable terms.

4. Order Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

Tracking updates are provided by the applicable courier or logistics partner and may take some time to appear.

5. Delivery Delays

Delivery timelines are estimates and may be affected by circumstances outside LICORNE's control, including:

• Weather conditions
• Courier or logistics delays
• Public holidays
• Incorrect or incomplete address information
• Remote delivery locations
• Unexpected operational disruptions

6. Incorrect Delivery Information

Customers are responsible for providing accurate shipping information when placing an order.

LICORNE may not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

7. Damaged Packages

If your package appears damaged at the time of delivery, please document the condition of the package and contact LICORNE customer support as soon as possible.

8. Delivery Areas

LICORNE currently ships to locations supported by our available courier and logistics partners.

Delivery availability may vary depending on the destination and serviceability of the location.